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How od177 Handles Your Account Privacy

Your account data — including wallet details for DANA, OVO, and GoPay — is collected only for what the platform needs to function. We store it securely, use it narrowly, and give you clear paths to review or remove it.

Account data protectionDANA, OVO, GoPay transaction scopeYour right to access and deleteCookie and session controlsIndonesia-region data handling
od177 How od177 Handles Your Account Privacy
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Start a live chat session directly from your account dashboard. Our support team handles data access and deletion requests during platform operating hours.
Email Support Send your privacy request to our support address. Include your registered mobile number so we can locate and verify your account before processing any data changes.
Account Settings Some data controls — like updating your registered contact details or reviewing stored payment methods — are available directly inside your account settings page.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Data Retention We keep your account data only as long as your account is active or as required by applicable obligations. Once you close your account, personal data is removed from active systems within the defined retention window.
Cookie Policy We use session cookies to keep you logged in and functional cookies to remember your preferred payment method — DANA, OVO, or GoPay. You can manage cookie preferences through your browser settings at any time.
Account Security Your login credentials are stored using one-way encryption. We never store your DANA, OVO, or GoPay PIN or password. Transactions are confirmed through your wallet app's own verification step, not held on our servers.
Requesting Changes To request a copy of your data, correct inaccuracies, or ask for deletion, contact our support team via live chat or email. We will verify your identity before processing any request. Response time depends on request complexity.

Questions About Your Privacy on od177

Here are the questions we hear most often about how od177 handles your account data, your wallet activity, and your rights under this policy.

We collect your registered mobile number, account credentials, and the payment method you link — such as DANA, OVO, or GoPay. We collect only what is needed to run your account and process transactions.

Data shared with payment providers is limited to what is needed to complete your transaction. Each provider — DANA, OVO, GoPay — also applies their own privacy terms to data passed through their systems.

We keep your data while your account is active and for a period afterward as required by our operational obligations. When that period ends, your personal data is removed from active systems.

Yes. Contact our support team via live chat or email with your registered mobile number. We verify your identity first, then provide the data we hold on your account within a reasonable timeframe.

Send a deletion request through live chat or our support email. Include your registered contact details so we can verify the account. Deletion is processed after identity verification is complete.

We use session and functional cookies — for example, to remember your preferred wallet between visits. You can adjust or block cookies through your mobile or desktop browser settings at any time.